Shipping Policy
Due to the impact of COVID-19, order processing times have been extended to 5-7 Business Days for standard orders.
While we can ensure your product will be shipped within the stated timeframe above, we cannot ensure an arrival time.
Packages are usually dropped off within 24 Hours of when your tracking is created. All orders are shipped via UPS or USPS and include insurance, which does not cover stolen items.
If your item arrives broken, please email inquiries@scentsationzbyrenee.com with order # and photos.
Please email inquiries@scentsationzbyrenee.com with any questions, comments, or concerns.
Your support is greatly appreciated!